Network Notices

Here you can see the current network notices together with any specific fault information that may be affecting your network. Here you can find all the event notices that may affect your internet service with Web4Us. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service or send a Whatsapp Message to 073 929 2472.

NOTICES

Planned Maintenance 

16 September 2018 – Damaged Fibre Cable Repair

Please be advised that they need to repair damaged fibre joint and string the new cable on the Fibre cable.

Planned Event Start time: 09h00 /  Sunday, 16 September 2018
Planned Event End time: 17h00 / Sunday, 16 September 2018
Expected Downtime:
Services will be down for a maximum duration of 3Hrs during the change.

Please note Gaming will be affected! 

Our one Fibre will be effected so you WILL experience slow internet.

To repair damaged fibre joint and string new cable on the 48Fibre cable.

 

 

 

Operational Impact : CRITICAL

17 September 2018 – Emergency Maintenance

Please be advised that there needs to be  emergency maintenance along multiple fiber routes.

Planned Event Start time: 23h00 /  Monday, 17 September 2018
Planned Event End time: 07h00 / Tuesday, 18 September 2018
Expected Downtime: 6hrs

Our one Fibre will be effected so you WILL experience slow internet.

The Fiber technicians will be cutting the fiber routes into a bigger joint to improve network stability and efficiency when building new circuits in the future. The current joint is very congested and any work inside the hand hole may affect the circuits mentioned negatively.

 

 

Operational Impact : CRITICAL

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Office

3 Klipspringer Street

Reyno Ridge, Witbank

Hours

Mon-Fri: 8am – 5pm
Sat: 8am – 1pm

Sun: Closed

Call Us

013 013 0390