Network NoticesHere you can see the current network notices together with any specific fault information that may be affecting your network. Here you can find all the event notices that may affect your internet service with Web4Us. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service or send a Whatsapp Message to 074 116 5409.
Lightning – Things to remember…
Switch off your UPS and unplug it from the 220v wall socket,
to try and assist in the prevention of the equipment getting damaged by the lightning and the power surges.
Please remember that this does NOT mean that the equipment will not get damaged, it will only assist in minimizing the chances of damage.
13 & 14 December 2018 – Maintenance
Please be advised that they needs to be maintenance along the fibre route.
Planned Event Start time: 23h00 / Thursday, 13 December 2018
Planned Event End time: 07h00 / Friday, 14 December 2018
Expected Downtime: Services will be down for a maximum duration of 6Hrs during the maintenance .
Please note Gaming will be affected!
Our one Fibre will be effected so you WILL experience slow internet.
The current cable is at risk of damage if not replaced. The previous cable is congested and causing faults during peak hours..
Operational Impact : CRITICAL
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